The Directorate of Real Estate Vallalba aware of the commitment it makes to its clients and to society, has established a Management System based on the UNE-EN-ISO 9001 Standard in its organization, aimed at achieving the following objectives:

• Ensure compliance with our clients' requirements, guaranteeing their satisfaction.
• Comply with applicable legal and regulatory requirements, as well as other requirements we voluntarily subscribe to, always taking stakeholders into account.
• Achieve continuous improvement in the effectiveness of all our processes, management, and performance at all levels, and drive such improvement through the establishment and review of management objectives.
• Establish permanent training programs, which will allow for personnel with a high level of qualification to perform the activities included in the Management System, prioritizing their motivation and participation.
• Collaborate with our clients and suppliers to improve the efficiency of our activities and the achievement of our objectives.
• Engage, motivate, and commit staff to foster their participation in management, and the contribution of ideas and suggestions for improvement.
• It will make an effort for the most efficient use of natural resources and raw materials it uses, considering the life cycle perspective.
• Protect the environment, like this how tocommitted to preventing pollution at all stages of its activity, incorporating environmental criteria within its scope of action.
• Real Estate Vallalba undertakes the commitment to ensure safety and health, preventing damage and deterioration of health. To this end, the first preventive action will be to avoid risks and combat them at their source, seeking to substitute dangerous elements with those that entail little or no risk and adapting the workstation to the person whenever possible. To this end, technological advancements will be taken into account, and workers will be given due instructions. Furthermore, when technically and reasonably feasible, priority will be given to adopting measures that place collective protection above individual protection.
• Ensure worker consultation and participation.
• Everyone who has personnel under their command is responsible for their safety and health, and therefore must know and enforce all prevention rules that affect the work they perform.

The management will establish, within the General Policy of Real Estate Vallalba , the plans and resources necessary to achieve the objectives established in the Management Policy.

Director General Real Estate Vallalba 

30/04/2024